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Frequently Asked Questions
PRODUCTS
When will I receive my order?
Orders processing times are Monday to Friday 9am - 1pm.
Order dispatch times vary on which item is being ordered.
Order dispatch times vary on which item is being ordered.
Can I make a customized order?
We do take custom orders. Please message us through our social media pages to request a custom order.
or email us on herbalessence.ng@gmail.com
or email us on herbalessence.ng@gmail.com
What are your products made of?
All of our products are basically made with Herbs, Roots, Ancient Knowledge and Prayers.
How long does your products takes to work?
As you already know Our products are Natural Herbs made, Results can come as you see it, Immediately, 1 day, 3days, 7days or more, kindly have it in mind that all our products are tested before released for Sell so be Rest Assured RESULTS ARE GUARANTEED.
DISPATCH AND
SHIPPING
Estimated delivery times?
Within the State takes 24 hours.
For Interstate Order, DHL & GIG states that orders should take between 1-2 working days for delivery - but this can take up to 5 working days.
For International Shipments for anywhere else in the world DHL states that orders should take between 3-5 working days for delivery - but this can take up to 10 working days.
Our tracking delivery services should take the same amount of time as above.
For Interstate Order, DHL & GIG states that orders should take between 1-2 working days for delivery - but this can take up to 5 working days.
For International Shipments for anywhere else in the world DHL states that orders should take between 3-5 working days for delivery - but this can take up to 10 working days.
Our tracking delivery services should take the same amount of time as above.
